Job Summary:
The Junior Product Designer is a foundational member of WealthCounsel’s product design team, responsible for designing clear, well-crafted experiences across our software products. Working within the Discovery Trio alongside Product Managers and Engineers, you contribute to the full design process — from research and discovery through design specifications and implementation support. You bring curiosity, growing user empathy, and a commitment to craft, taking increasing ownership of features and product areas as you develop in the role.
This role is less about producing visual artifacts and more about learning to think like a product designer — understanding user needs, framing problems clearly, and making valuable capabilities accessible and intuitive.
As a Junior Product Designer, you’ll be responsible for the following:
Design Thinking & Problem Framing
- Apply structured problem-framing with guidance — articulate the problem a design is solving, not just the solution
- Participate in discovery sessions with the PM and Engineering Lead, contributing a user-centered perspective
- Create wireframes, prototypes, and design documentation that communicate intent and support decision-making
- Learn to distinguish between user requests and underlying user needs
Design Craft
- Design interaction flows, interface layouts, and components in alignment with the design system
- Deliver designs that account for the full spectrum of states: happy paths, error states, empty states, loading states, and edge cases
- Designs that account for fluid viewport sizes and device types
- Apply design system patterns consistently; contribute to iterative improvement
User Empathy & Research
- Participate in user research activities (usability tests, interviews, and discovery sessions) with support from senior designers
- Shadow Support troubleshooting sessions and Member Success training sessions to build direct understanding of how attorneys use our products
- Review support tickets and feature requests to identify patterns
- Develop understanding of user needs based on direct observation
Product Knowledge
- Actively learn your product area — use the product regularly, review support tickets, ask questions about how features connect
- Understand the workflows attorneys perform within your product area
- Collaborate with engineering on implementation feasibility and develop awareness of technical constraints and opportunities
- Review release notes and change logs to understand what’s changed and why
Collaboration & Process
- Participate in design reviews, sprint planning, and cross-functional team rituals
- Incorporate critique feedback effectively and iterate quickly
- Work closely with the Senior Product Designer and Manager to evolve the design system and pattern library
- Communicate design rationale clearly to PMs and Engineers — practice explaining why
Here’s what you’ll need to be successful in this role:
Required Qualifications
- 0–3 years of experience in product design, UX design, or a related role
- Portfolio demonstrating user-centered thinking, interaction design craft, and problem-solving across digital products
- Proficiency in Figma or equivalent modern design and prototyping tools
- Familiarity with UX research methods and willingness to participate in and contribute to research activities
- Strong attention to detail and commitment to design quality
- Curiosity about how products work — technically, commercially, and from the user’s perspective
Preferred Qualifications
- Experience working in an agile or scrum development environment
- Exposure to design systems and component-based design workflows
- Familiarity with accessibility best practices (WCAG)
- Experience working with product management teams
- Understanding of HTML and CSS sufficient to collaborate effectively with front-end developers
Work Environment and Company Benefits:
This is a virtual, full-time position. You will work remotely from your home office, and occasional travel may be required for meetings, trade shows and training.
In addition to your competitive salary package (including base salary and performance based incentives), medical/dental/vision plan, and matching 401(k), you will also enjoy:
- A generous paid time off package that includes: Paid Time Off (PTO), Holidays (including 2 Floating Holidays), Volunteer Time, Blood Donor Leave, Short Term Disability, Paid Parental Leave and more!
- Matching donations for approved charitable organizations
- Home internet and gym membership reimbursement
- Many opportunities to connect with others from your home office and have fun while you work
