Is This YOU? Then We Want to Meet You!
- Required: 1-2 years of proven experience in a customer service or similar support role.
- Excellent verbal and written communication skills.
- Strong active listening and problem-solving abilities.
- Patience, empathy, and a customer-first attitude.
- Ability to multitask, prioritize, and manage time effectively.
- High school diploma or equivalent.
- Proficiency with computers and the ability to learn new software.
If this sounds like you, then you’re just who we’re looking for to join our team!
🌟 Who We Are:
At LTVplus, we’re all about delivering WOW-worthy customer experiences for brands worldwide. We’re a remote-first company with a team spread across the globe, embracing flexibility and diversity in everything we do. We work with various clients, bringing personalized support to enhance their customer experiences.
📋 Your Mission Will Be To:
- Respond to customer inquiries and requests in a timely, professional, and courteous manner.
- Identify and assess customer needs to achieve satisfaction and provide solutions.
- Provide accurate information regarding products, services, and company policies.
- Troubleshoot and resolve customer complaints or problems, escalating complex issues when necessary.
- Keep detailed records of customer interactions, transactions, comments, and complaints.
- Follow communication procedures, guidelines, and policies set by the campaign.
🖥️ Tech Checklist – Gotta Have It!
- 1-2 Years of Experience
- Software/platforms required: Gorgias
- Must have strong communication skills, both oral and verbal
Ready to use your skills to deliver top-tier service in a fast-paced and supportive environment?
Click Here – Your First 30-60-90 Days at LTVplus: What to Expect
Note: Only shortlisted candidates will be contacted.
HOOP: 9AM – 6PM ET, MON-FRI
Reminder: This is an 8-hour training
Budget
$3.50 to $4 / Hour
