Is This YOU? Then We Want to Meet You!

Should have technical experience with system administration, and networking, and a history of working with cloud technologies
Excellent verbal and written communication skills
Strong documentation and record-keeping skills.
Excellent interpersonal skills
Ability to explain technical issues to technical and non-technical customers
Attention to detail and good problem-solving skills
If this sounds like you, then you’re just who we’re looking for to join our remote LTVplus squad!

🌟 Who We Are: LTVplus – Your Global Remote Team
At LTVplus, we’re all about delivering WOW-worthy customer experiences for brands worldwide. We’re a remote-first company with a team spread across the globe, embracing flexibility and diversity in everything we do. We work with various clients, bringing personalized support to enhance their customer experiences.

📋 When you join LTVplus Your Mission will be to:

Respond to chat and email queries in a timely manner
Promptly support customers via phone support
Communicate clearly and effectively with end users and customers to quickly resolve issues and ensure customer satisfaction
Correctly enter data in the client’s CRM
Serve as the first point of contact for users seeking technical assistance via chat, email, and Back-office Tasks.
Troubleshooting technical issues

🖥️ Tech Checklist – Gotta Have It!

A reliable computer (preferably younger than 3 years) and a stable high-speed internet connection.
A quiet, cozy workspace to handle calls and chats like a pro.
Familiar with Freshdesk/Fresk chat
It’s nice to have the following skills but not required.
Linux
Light scripting
Cloud provider (AWS, Azure, GCP)
ESXi VMware

🎁 What’s in It for You? Perks & Benefits

💰 Monthly pay that makes your bank account smile.
🎉 Quarterly virtual hangouts to connect and have fun with the team.
✈️ Annual team retreats – work hard, play harder!